ta
Book a Discovery Call

Developing a framework to flourish through systems, processes, and CEO support.

Fractional Operations and Project Management for Designers  

You're a creative visionary who is strong in design and strategy but when it comes to systems, operations, or scaling –– you're looking for support.

You're in the mid-growth stage (too big to run alone, but small enough that you're not ready for a full-time ops hire) and ready to have a right-hand running the ship.

seeking to optimize operations and Project management

for entrepreneurs

Ease  & Structure

without losing your creative energy.

Book a Discovery Call

Cultivating ease and flexibility for entrepreneurs — developing a framework to flourish.

the mission

Cortney is a visionary, planner, and observant leader with five years of experience in the project management and operations space — having served clients in California, Arizona, Illinois, Tennessee, North Carolina, Massachusetts, Florida, and beyond.

From Website Designers to Copywriters, Interior Designers, and Wedding Designers, she has optimized businesses to provide entrepreneurs with a sense of ease and proven flexibility. Her calm demeanor and organized approach make her an industry leader — combining the heart of the home and the workflows of business.

With a vast knowledge of systems and industries, your operations and projects are in trusted hands.

cortney 

get to know

Book a Discovery Call

- Diana of Carter House Copy

I feel like Cortney just learned our business, knew what to do and ran with it. I really feel like I didn't have to teach her anything. So just very grateful.

The reason Cortney is so valuable is because of the skill set she has. From operations management, to project management and team management –– plus she also knows marketing, understands it and can just speak the language. She has the context and the skillset, which is so helpful.

Words

Kind

- Cinthia of Boda Bliss

We've been a dynamic duo for a year now, and [my business] wouldn't be the same without her dedication and hard work! Thanks to Cortney, I can support even more professionals in making their dreams come true.

“It truly takes a village to grow a business, and Cortney is the secret weapon that makes it all possible.”

- Rachelle of Valor Virtual Assistants

"If there was a cloning machine, we’d make more Cortneys!”

Her follow up skills and communication have kept our clients consistently moving forward towards their goals and achieving more out of their days.

Ready to optimize your business?

I step in as strategic support, helping you build a business that can grow sustainably — with scalable systems, delegation structures, and CEO-level foresight. You’re not just managing today, you’re building for tomorrow.
  • Have systems that allow you to scale without chaos.
  • A second brain to help you see where you could be more efficient with time and resources.
  • Gain confidence that your business can expand while still feeling aligned with your brand values.

Sustainable Growth & Scalability

I craft and oversee smooth client workflows, keep projects on track, and ensure every detail is completed — allowing you to feel consistently cared for and trusted.
  • Have a client journey that feels polished, reliable, and high-touch at every stage.
  • A team member to ensure that deadlines are kept and communication is handled gracefully.
  • Build a reputation for being organized and trustworthy, not just talented.

Consistency & Professionalism in Client Experience

Creating order out of chaos with systems, timelines, and workflows — giving you a clear path forward and the mental freedom to focus on design, vision, and client relationships.
  • Gain peace knowing that your business operations are under control with systems and a team.
  • Have confidence that projects are moving forward without having to micromanage every step.
  • Open space to think big-picture again (instead of drowning in the details).

Created Ease & Mental Clarity

Experience

The

Book a Discovery Call

Services

Customized Investment

Need help with a specific project or launch? I’ll step in to ensure everything runs smoothly. Services include:
  • Launch management
  • Systems and Operations - Short Term
  • CRM Set Up
  • VIP Days & Strategy Sessions

Pitch Your Project

Investment begins at $2500/month

From project management to team communication, I’ll handle the details so you can keep your creative energy flowing. I am your:
  • Monthly team member
  • Operations + systems strategist
  • Point person to delegate tasks on a rolling basis

Fractional Operations and Project Management

our

Customized Investment

Retainer based CEO level support developing systems, refining operations, and managing teams.
  • Project based team member
  • Buffer between you (the CEO) and clients
  • High level strategy for your business

The Trellis Framework

hello@trellisavenue.com

All messages will be responded to within 2 Business Days, M-Th, 9AM to 5PM EST.

Share more about your goals for your design studio or creative team so that we can discuss how to best define your next steps to refine your processes. 

with Cortney

inquire to work

We'll be in touch within the next 48 hours. In the meantime, let's be friends!

Thank you!

Follow along on instagram

Copyright 2022-2025 BTS Collaborative, LLC DBA Trellis Avenue